Terms & Conditions

Welcome to RoyalServiceVIP.org! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

  1. General
    • The website is operated under sole proprietorship.
    • All products sold are subject to availability and may be withdrawn at any time.
    • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  2. Products and Services
    • We sell honey in sachets and ship worldwide.
    • Our traditional clothing is designed with an authentic Arab and Moroccan dimension, handcrafted by specialists and artisans.
  3. Shipping
    • We ship from Malaysia.
    • Shipping methods:
      • Standard Delivery: 11 to 22 business days.
      • Express Delivery: 3 to 7 business days.
      • Free Shipping in Malaysia: 1 to 3 business days.
    • Exact delivery time depends on the destination country and will be provided at checkout.
    • A tracking number will be provided for all orders.
  4. Pricing
    • Prices displayed include applicable shipping fees based on the selected shipping method.
    • Additional charges such as customs duties may apply depending on the destination country.
  5. Returns and Refunds
    • Returns are accepted within 14 days of receipt if the product is unused, unopened, and in its original packaging.
    • To initiate a return, contact us at support@royalservicevip.org or +6011-72854862.
    • Refunds will be processed within 7-10 business days after receiving the returned product.
    • Shipping fees are non-refundable unless the product is defective or an error occurred on our part.
  6. Payment
    • We accept payments through Stripe, ensuring secure and encrypted transactions.
    • Payment must be completed at checkout to confirm your order.
  7. Intellectual Property
    • All content on the website, including text, images, and designs, is the property of RoyalServiceVIP.org. Unauthorized use is prohibited.
  8. Limitation of Liability
    • RoyalServiceVIP.org is not liable for delays caused by external factors such as customs clearance or natural disasters.
    • We are not responsible for any loss or damage resulting from the use of our products beyond their intended purpose.
  9. Contact Information